£600 Energy Support Payment

The banking framework used by Portadown Credit Union is not supported by the Post Office, therefore they cannot directly deposit the £600 payment into your PCU account.

Here are the alternative ways to do this:

1️⃣ Redeem the voucher at your local Post Office for cash. Come into our office and deposit the cash into your PCU account.

2️⃣ Deposit the voucher at your local Post Office into one of your bank accounts. You can then transfer this money from your bank into your PCU account.
🚨 Give us a call on (028) 3833 5104 if you do not have our account number and sort code or prefer to pay by debit card over the phone.

𝗖𝗛𝗘𝗖𝗞𝗟𝗜𝗦𝗧 𝗼𝗳 𝘄𝗵𝗮𝘁 𝘆𝗼𝘂 𝗻𝗲𝗲𝗱 𝘁𝗼 𝘁𝗮𝗸𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗣𝗼𝘀𝘁 𝗢𝗳𝗳𝗶𝗰𝗲

1. 𝗧𝗵𝗲 𝗹𝗲𝘁𝘁𝗲𝗿 𝗰𝗼𝗻𝘁𝗮𝗶𝗻𝗶𝗻𝗴 𝘁𝗵𝗲 𝘃𝗼𝘂𝗰𝗵𝗲𝗿
   
   
2. 𝗣𝗿𝗼𝗼𝗳 𝗼𝗳 𝗔𝗱𝗱𝗿𝗲𝘀𝘀 - this must show your address and be dated between 1 January 2022 and 1 January 2023.
   Acceptable proof of address
   ▪️ Utility bill such as phone, water, electricity, TV licence
   ▪️ Bank statement
   ▪️ Rental or mortgage agreement
   ▪️ Letter from a UK government or Northern Ireland department
   
   
3. If you are 𝗿𝗲𝗾𝘂𝗲𝘀𝘁𝗶𝗻𝗴 𝗽𝗮𝘆𝗺𝗲𝗻𝘁 𝗶𝗻𝘁𝗼 𝗮𝗻 𝗮𝗰𝗰𝗼𝘂𝗻𝘁 - your bank card and or account details
   
   
4. 𝗣𝗵𝗼𝘁𝗼 𝗜𝗗
   ▪️ Passport
   ▪️ UK / EU Driving Licence
   ▪️Electoral ID card
   ▪️ Translink SmartPass
   ▪️ Asylum ID card
   
   
5. 𝗞𝗲𝘆𝗽𝗮𝗱 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗼𝗻𝗹𝘆 - need to bring the keypad app or top up card, in additional to the voucher and proof of address. If you are unable to provide the top up card or app, You will not be able to redeem the voucher for the keypad.

𝗖𝗮𝗻 𝗜 𝗻𝗼𝗺𝗶𝗻𝗮𝘁𝗲 𝘀𝗼𝗺𝗲𝗼𝗻𝗲 𝗲𝗹𝘀𝗲 𝘁𝗼 𝗿𝗲𝗱𝗲𝗲𝗺 𝘁𝗵𝗲 𝘃𝗼𝘂𝗰𝗵𝗲𝗿 𝗼𝗻 𝗺𝘆 𝗯𝗲𝗵𝗮𝗹𝗳?
Yes.

There is a template on the back of the voucher to allow you to provide written authorisation for the person you have nominated to redeem your voucher.
They will need to bring:
▪️ The voucher with written authorisation;
▪️ Your photo ID and proof of address;
▪️ Their photo ID;
▪️ Your bank account details;
▪️ If you are a keypad customer, they must show your keypad app or top-up card.

Portadown Credit union- Your local lender of choice