Latest News

07 Dec 2022

Online loan application is LIVE!

We are now accepting online loan applications!

06 Dec 2022

Kids Christmas Activity Booklet

Download our free Christmas booklet here

02 Dec 2022

Christmas Opening Hours

Our Christmas and New Year opening hours

24 Nov 2022

AGM 2022

Our AGM will take place on Tuesday 29th November at 7pm

20 Oct 2022

Portadown Credit Union celebrates International Credit Union Day® 2022

Thursday 20th October is International Credit Union Day!

14 Oct 2022

Kids Halloween Activity Booklet

Download our free Halloween activity booklet

11 Oct 2022

Portadown Credit Union does Country comes to Town

Portadown Credit Union took part in Country comes to Town 2022

01 Oct 2022

Our new app is live! DOWNLOAD NOW

Download our new app and get your NEW PIN.

01 Oct 2022

Facebook £200 Vouchers Member Giveaway- Winner

Our Facebook £200 vouchers member giveaway winner announced

24 Sep 2022

Junior Savers Week- 26th September

Encouraging and educating young people on the importance of saving.

FAQs

Membership

How do I become a member?

If you live or work in our common bond area, then you can become a member here.

Does it cost anything to become a member?

All members must pay a £1 affiliation fee annually and hold £5 savings in their account at all times. If you are applying for a membership online, a deposit of at least £6 must be made within 2 days, this can be done over the phone (028) 38335104 or in person. All memberships made in the office, must be paid directly.

What documents do I need to become a member?

You will need one form of photographic Identification such as:

  1. Current EU or UK Photo Card Driving License (full or provisional)
  2. EU Member State Identity Card
  3. Current valid signed Passport
  4. Provisional valid UK Driving License (photograph version only)
  5. Northern Ireland Electoral Identity Card
  6. DRD Senior Citizen Smart Pass
  7. 60+ Smart Pass

and one form of address verification (no more than 3 months old) such as:

  1. Utility Bill less than 3 months old including Gas / Electricity / Telephone (not mobile) / Water
  2. Rates Bill / Payment
  3. Bank or Building Society statement
  4. Mortgage statement
  5. Local Council / Housing Association rent card or tenancy agreement
  6. State Benefit Book (pension / disability / child benefit)
  7. Letter confirming eligibility to State benefit which is paid into a bank
  8. Valid UK firearms Certificate including photograph

* Please note that the same form of identification cannot be used to confirm both your identity and your address.

How do I open an account for my child?

If you are the parent or guardian of a child, you can open a minor account for them by calling into our office (26 Market Street, Portadown) and bring the following documentation:

  • Childs birth certificate
  • Photographic ID for yourself (acceptable forms of ID listed above)
  • Proof of address (acceptable forms of proof listed above)
What are your opening hours?

We're open:

  • Tuesday- 9.30am- 5pm
  • Wednesday- 10am-5pm
  • Thursday- 9.30am- 5pm
  • Friday- 9.30am- 5pm
  • Saturday- 9.30am- 1pm

CLOSED SUNDAY AND MONDAY

Do you have an app?

Yes. You can now access your online account from your iPhone or Android smartphone using our "Portadown Credit Union" app. The mobile app gives you the ability to:

  • Access your accounts from anywhere 24/7
  • Fast and secure access to your account
  • View all your account balances
  • Transfer money between accounts

Download our app below:

The Play Store (Android)    or   The App Store (Apple/iOs)

Is there a limit to how much I can save?

Yes, as of 1st May 2021, we have a saving cap in place. These limits are: adult accounts £1000 per calendar month and minor accounts £250 per calendar month. To read more about this, click here. 

A member can hold up to £15,000 pounds in their account.

What age does a minor account become an adult account?

A minor account will mature into an adult account when the member reaches 16 years old. They will then become primary owner of the account and the money within it.

Loans

Can anyone get a loan?

Portadown Credit Union offer loans to all their members. Not a member? If you work or live within our common bond area, you can become one here. Its quick and easy.

What age can I take a loan out?

We offer loans to our members from 18 years old.

What is the maximum I can borrow?

We offer loans up to £60,000.

I already have a loan out. Can I take a second one?

Portadown Credit Union don’t issue two loans separately. We can however add onto your current loan which just means it’s one repayment instead of two.

What is a secured loan?

A secured loan allows you to apply for a loan up to 90% of your savings. Portadown Credit Union will freeze the amount you owe in your savings until the loan is paid off.

How can I get a loan?

You can come into our office (26 Market Street, Portadown) or phone us on 028 3833 5104 and book a loan appointment with one of our dedicated loan officers at a time that suits you. You can also apply on our website  and upload all supporting documentation required.

Can I repay my loan early?

Yes, you can repay your loan in full or make additional payments at any time without penalty.  The interest on your loan is calculated daily on your reducing loan balance and so, as your loan balance decreases, the amount of interest due also decreases.

What methods can I repay my loan?

You can pay off your loan in a number of ways such as call into the office (26 Market Street, Portadown), cash, cheque or debit card, ring us on  028 3833 5104 or simply set up a standing order.

Do I need savings to borrow?

Here at Portadown Credit Union, we actively encourage our members to save however the amount of loan granted isn’t determined on your savings balance.

What documents do I need to bring to my loan appointment?

When you make your loan appointment, the loan officer will inform you on everything you need. We typically need the following supporting information to process your application:

  • Valid Photographic ID
    Current EU Or UK Photo Card Driving License (Full Or Provisional)
  • EU Member State Identity Card
  • Current Valid Signed Passport
  • Provisional Valid UK Driving License (Photograph Version Only)
  • Northern Ireland Electoral Identity Card
  • DRD Senior Citizen Smart Pass
  • 60+ Smart Pass

Address verification (dated within past 3 months)

  • Utility Bill Less Than 3 Months Old Including Gas / Electricity / Telephone (Not Mobile) / Water
  • Rates Bill / Payment
  • Bank Or Building Society Statement
  • Mortgage Statement
  • Local Council / Housing Association Rent Card Or Tenancy Agreement
  • State Benefit Book (Pension / Disability / Child Benefit)
  • Letter Confirming Eligibility To State Benefit Which Is Paid Into A Bank,
  • Valid UK Firearms Certificate Including Photograph
  • 3 months bank statements

Any further documentation you think may support your application

In some circumstances, we may need to ask you for additional supporting information to help us to assess your individual loan.

When will I know if my loan has been approved?

Portadown Credit Union aim to approve in person loan applications same day and aim to access online loan applications next working day.

How can I receive my loan?

After your loan has been approved, you will need to sign a Loan Agreement.  You can receive the money in a number of ways:

  • By faster payment transfer to your bank or building society.
  • By cheque- can be collected from the office.
  • By cash- limited to £500.
How much will it cost to borrow?

Members can use our loan calculator to find out how much interest they will pay alongside their loan.