FAQs
Membership
If you live or work in our common bond area, then you can become a member here.
All members must pay a £1 affiliation fee annually and hold £5 savings in their account at all times. If you are applying for a membership online, a deposit of at least £6 must be made within 2 days, this can be done over the phone (028) 38335104 or in person. All memberships made in the office, must be paid directly.
You will need one form of photographic Identification such as:
- Current EU or UK Photo Card Driving License (full or provisional)
- EU Member State Identity Card
- Current valid signed Passport
- Provisional valid UK Driving License (photograph version only)
- Northern Ireland Electoral Identity Card
- DRD Senior Citizen Smart Pass
- 60+ Smart Pass
and one form of address verification (no more than 3 months old) such as:
- Utility Bill less than 3 months old including Gas / Electricity / Telephone (not mobile) / Water
- Rates Bill / Payment
- Bank or Building Society statement
- Mortgage statement
- Local Council / Housing Association rent card or tenancy agreement
- State Benefit Book (pension / disability / child benefit)
- Letter confirming eligibility to State benefit which is paid into a bank
- Valid UK firearms Certificate including photograph
* Please note that the same form of identification cannot be used to confirm both your identity and your address.
If you are the parent or guardian of a child, you can open a minor account for them by calling into our office (26 Market Street, Portadown) and bring the following documentation:
- Childs birth certificate
- Photographic ID for yourself (acceptable forms of ID listed above)
- Proof of address (acceptable forms of proof listed above)
We're open:
- Tuesday- 9.30am- 5pm
- Wednesday- 10am-5pm
- Thursday- 9.30am- 5pm
- Friday- 9.30am- 5pm
- Saturday- 9.30am- 1pm
CLOSED SUNDAY AND MONDAY
Yes. You can now access your online account from your iPhone or Android smartphone using our "Portadown Credit Union" app. The mobile app gives you the ability to:
- Access your accounts from anywhere 24/7
- Fast and secure access to your account
- View all your account balances
- Transfer money between accounts
Download our app below:
Yes, as of 1st May 2021, we have a saving cap in place. These limits are: adult accounts £1000 per calendar month and minor accounts £250 per calendar month. To read more about this, click here.
A member can hold up to £15,000 pounds in their account.
A minor account will mature into an adult account when the member reaches 16 years old. They will then become primary owner of the account and the money within it.
An account will go dormant if it has been inactive for 2 years. To reactivate your account, you will need to come into our office (26 Market Street) with photographic ID, proof of address (physical document dated within the past 3 months) and make a transaction on the account.
Loans
Portadown Credit Union offer loans to all their members, 18+ years old. Not a member? If you work or live within our common bond area, you can become one here. Its quick and easy.
We offer loans to our members from 18 years old.
We offer loans up to £60,000.
Portadown Credit Union don’t issue two loans separately. We can however add onto your current loan which just means it’s one repayment instead of two.
A secured loan allows you to apply for a loan up to 90% of your savings. Portadown Credit Union will freeze the amount you owe in your savings until the loan is paid off.
You can come into our office (26 Market Street, Portadown) or phone us on 028 3833 5104 and book a loan appointment with one of our dedicated loan officers at a time that suits you. You can also apply on our website and upload all supporting documentation required.
Yes, you can repay your loan in full or make additional payments at any time without penalty. The interest on your loan is calculated daily on your reducing loan balance and so, as your loan balance decreases, the amount of interest due also decreases.
You can pay off your loan in a number of ways such as call into the office (26 Market Street, Portadown), cash, cheque or debit card, ring us on 028 3833 5104 or simply set up a standing order.
Here at Portadown Credit Union, we actively encourage our members to save however the amount of loan granted isn’t determined on your savings balance.
When you make your loan appointment, the loan officer will inform you on everything you need. We typically need the following supporting information to process your application:
- Valid Photographic ID
Current EU Or UK Photo Card Driving License (Full Or Provisional) - EU Member State Identity Card
- Current Valid Signed Passport
- Provisional Valid UK Driving License (Photograph Version Only)
- Northern Ireland Electoral Identity Card
- DRD Senior Citizen Smart Pass
- 60+ Smart Pass
Address verification (dated within past 3 months)
- Utility Bill Less Than 3 Months Old Including Gas / Electricity / Telephone (Not Mobile) / Water
- Rates Bill / Payment
- Bank Or Building Society Statement
- Mortgage Statement
- Local Council / Housing Association Rent Card Or Tenancy Agreement
- State Benefit Book (Pension / Disability / Child Benefit)
- Letter Confirming Eligibility To State Benefit Which Is Paid Into A Bank,
- Valid UK Firearms Certificate Including Photograph
- 3 months bank statements
Any further documentation you think may support your application
In some circumstances, we may need to ask you for additional supporting information to help us to assess your individual loan.
Portadown Credit Union aim to approve in person loan applications same day and aim to access online loan applications next working day.
After your loan has been approved, you will need to sign a Loan Agreement. You can receive the money in a number of ways:
- By faster payment transfer to your bank or building society.
- By cheque- can be collected from the office.
- By cash- limited to £500.
Members can use our loan calculator to find out how much interest they will pay alongside their loan.
